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Sky Click , web based call center solution that build based on Skype API. Sky Click is easy to implement and use without any particular hardware investment. This Web based call center solution can be easily integrated in a web site (e-commerce for example) by installing Skype client on the call-center collaborators computer. On the end-user side all you have to do is press the button that will initiate a call (or a video call) to the Sky Click call center.

Beside that, Sky Click online call center solution has call center features like call time management, availability of collaborators, call dispatching, waiting background music, feedback management. Plus more, this web based call center services suitable for medium and small size businesses searching to reduce operational costs without compromising on customer care policy.
Of course, all calls that receive from end users will be free of charges and for corporations service is much cheaper than any call center solution available on the market: about 10 USD/ months / collaborator.
Beside that, Sky Click web based call center solution can be used for other purposes like remote training or sales force management.
















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